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How to cancel my order?

March 11, 2020

Before the package is shipped, you can contact customer service to help you arrange the cancellation of the order. Once the package is shipped, the order can't be canceled. 




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Why am I requested to pay the tariff in the customs?

September 10, 2020

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Where do you ship the products?

March 11, 2020

Depending on the your location and the availability of the products, your products will be shipped from North America, China or Canada.

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What should I do if my tracking number has not been updated for a long time?

March 11, 2020

For the specific logistics status, please enter the logistics order number you received at www.relxnow.com/pages/track-order for the query. If the logistics status is not updated for more than 7 working days, please contact our customer service by sending an email to support@relxintl.com to help you deal with it. Our customer service will reply your email within 24hrs. 

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