Can I change my shipping address after the order is shipped?
Sorry, the shipping address can't be changed once the order is shipped. Before the order is shipped, you can contact our official customer service by sending an email to support@relxintl.com to change your address.
Also in Shipping & Receiving
Where do you ship the products?
Depending on the your location and the availability of the products, your products will be shipped from North America, China or Canada.
What should I do if my tracking number has not been updated for a long time?
For the specific logistics status, please enter the logistics order number you received at www.relxnow.com/pages/track-order for the query. If the logistics status is not updated for more than 7 working days, please contact our customer service by sending an email to support@relxintl.com to help you deal with it. Our customer service will reply your email within 24hrs.
