Product Information

Why does my device's red LED flash 3 times and no smoke come out?

September 24, 2021

What are the contraindications to vaping?

September 16, 2021

How long should I charge my Infinity Charging Case?

December 31, 2020

What does it mean when the indicator of Infinity Charging Case changes?

December 31, 2020

RELX Classic - What is the material of device and pod?

March 11, 2020

RELX Classic device is made of aluminum alloy with high strength and endurance. The shell material of cartridge is PCTG produced by Eastman in the US, which is mostly used to make aviation cups, milk bottle, etc. It is resistant to high temperature and will not release harmful substances, thus you can use it without any worries.

RELX Classic - Device life, battery capacity and the charge time.

March 11, 2020

RELX Classic adopts soft lithium battery with a capacity of 350mA and a charging time of about 1h. For a person who smokes one pack of cigarettes a day, it can last for a whole day, 250-300 puffs approximately.

Kind Reminder: In order to protect your own safety and the device quality, please do not use it while charging.

RELX Classic - What does it mean when the indicator of Classic device device changes?

March 11, 2020

During Standing: when the device device is not used, the indicator will be off;

Low Battery: when the power is less than 10%, the indicator will flash 10 times;

During Charging: The indicator will stay on, and after it is fully charged, it will be off;

The indicating light flashes 3 times:

Inhale protection: This protection mechanism is to protect the user from irritation caused by heavy inhale, the mod will initiate the protection mechanism.
Overcharged protection: This protection mechanism is to protect itself when the charging cable is unplugged with too much strength after it is fully charged or unplugged frequently, and the indicator will flash 3 times.

RELX nano - What is the material of nano device device?

March 11, 2020

RELX Nano adopts Fiberglass device which has passed third-party testing and has related certificate. The manufacturing process is highly purified and does not result in inhalation into the lungs.

Questions about product information before ordering?

March 11, 2020

We provide you with utmost customer service, please send your questions over

1> Live chat online (7/24 online support)

2> Email via support@relxintl.com (work hour: 9am - 7pm HKT)

Product Information

Why does my device's red LED flash 3 times and no smoke come out?

What are the contraindications to vaping?

How long should I charge my Infinity Charging Case?

What does it mean when the indicator of Infinity Charging Case changes?

RELX Classic - What is the material of device and pod?

RELX Classic - Device life, battery capacity and the charge time.

RELX Classic - What does it mean when the indicator of Classic device device changes?

RELX nano - What is the material of nano device device?

RELX nano - Device battery capacity and pod capacity.

RELX nano - What does it mean when the indicator of nano device device changes?

Are pods from different product lines universal to each other?

Questions about product information before ordering?

RELX INFINITY & ESSENTIAL

INFINITY DEVICE

ESSENTIAL DEVICE

ARTISAN DEVICE

RELX POD PRO

RELX POD

RELX CLASSIC

CLASSIC STARTER KIT

RELXPODS

Accessories

Infinity Charging Case