When returning a product for repair or replacement, does the buyer need to pay for shipping?
The damage caused by quality problems can be refunded without obligation within 60 days from the date of order. If it is within 1 year, then it can be replaced without return.
Also in Warranty & Maintenance
How long is the shelf life of pod and disposable device?
The shelf life of RELXPods is 1 year only when it is stored correctly and unopened. We recommend to finish the product 15 days after opening.
For RELX Pixel, RELX Pod Pro and RELX Pod for Infinity/Essential, the shelf life is up to 18 months when stored unopened in a cool and dry place.
For RELX Pixel, RELX Pod Pro and RELX Pod for Infinity/Essential, the shelf life is up to 18 months when stored unopened in a cool and dry place.
