Artisan Device
Essential Device
Infinity Device

What is the minimum age to purchase a RELX product online and offline ?

July 08, 2020

You must be above the legal smoking age of your location to purchase RELX products from any of our retail channels. Our products are designed for adult smokers only. RELX and our channel partners are obliged to refuse sales of nicotine products to underaged consumers.

Also in Warranty & Maintenance

Troubleshooting guidelines-Pod

August 30, 2022

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Troubleshooting guidelines-Device

August 30, 2022

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How long is the shelf life of pod and disposable device?

July 13, 2020

The shelf life of RELXPods is 1 year only when it is stored correctly and unopened. We recommend to finish the product 15 days after opening. 
For RELX Pixel, RELX Pod Pro and RELX Pod for Infinity/Essential, the shelf life is up to 18 months when stored unopened in a cool and dry place.

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