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Please contact us through our customer service by sending an email to firstname.lastname@example.org, and provide fault pictures/videos to explain specific problems, so that customer service can better understand and judge the problem, then they will provide you with a solution within 24hrs.
First of all, we sincerely apologize for the inconvenience and trouble brought to you.
If you want to replace the product, we recommend that you:
After being received by our customer service, we will solve your problem as soon as possible.