How do I claim warranty at an offline authorized retail store?
If a valid claim under this limited warranty is received within the warranty period, an authorized RELX store will, as its only obligation and your only remedy, exchange the device or pod for a new one. In the case of a limited edition or discontinued device or pod, the authorized RELX store reserves the right to provide a functionally equivalent new device or pod if the authorized RELX store is unable to replace the device or pod with an identical device or pod.
Also in Warranty & Maintenance
How long is the shelf life of pod and disposable device?
The shelf life of RELXPods is 1 year only when it is stored correctly and unopened. We recommend to finish the product 15 days after opening.
For RELX Pixel, RELX Pod Pro and RELX Pod for Infinity/Essential, the shelf life is up to 18 months when stored unopened in a cool and dry place.
For RELX Pixel, RELX Pod Pro and RELX Pod for Infinity/Essential, the shelf life is up to 18 months when stored unopened in a cool and dry place.
