Warning: This product contains nicotine. Nicotine is an addictive chemical.

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How do I claim warranty at an offline authorized retail store?

March 09, 2020

If a valid claim under this limited warranty is received within the warranty period, an authorized RELX store will, as its only obligation and your only remedy, exchange the device or pod for a new one. In the case of a limited edition or discontinued device or pod, the authorized RELX store reserves the right to provide a functionally equivalent new device or pod if the authorized RELX store is unable to replace the device or pod with an identical device or pod.



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How long is the shelf life of pod and disposable device?

July 13, 2020

The shelf life of the pod is 1 year only when it is stored correctly and unopened. It is recommended to finish it within 15 days after opening to maintain the best taste.

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What is the minimum age to purchase a RELX product online and offline ?

July 08, 2020

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How is RELX combating underage vaping?

July 08, 2020

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