Can I enjoy after-sales services for the products on the official website when I buy them from other channels?
Thank you very much for your support of RELX. Only products purchased from our official website can enjoy the relevant after-sales services. The products purchased from other channels do not enjoy the same after-sale mechanism as that of the official website, for details, please refer to https://relxnow.com/pages/warranty.
Also in Warranty & Maintenance
How long is the shelf life of pod and disposable device?
The shelf life of RELXPods is 1 year only when it is stored correctly and unopened. We recommend to finish the product 15 days after opening.
For RELX Pixel, RELX Pod Pro and RELX Pod for Infinity/Essential, the shelf life is up to 18 months when stored unopened in a cool and dry place.
For RELX Pixel, RELX Pod Pro and RELX Pod for Infinity/Essential, the shelf life is up to 18 months when stored unopened in a cool and dry place.
