OVERVIEW

Early Bird Pre-order Price

Ends 31th May 2019
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Groundbreaking Alpha Technology

AlphaStream Design

Say Goodbye to E-liquid Leaks

20+ patent-level innovations

Lowest risk of pod or mouthpiece leakage

Reinforced pod design and α-shaped airway to reduce trapped condensation

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FEELM 2.0 Honeycomb Atomizer

Better taste and throatfeel

Curved interior airway for longer travel time

Fourth-generation microscopic honeycomb atomizer

Softer throatfeel and richer flavors

Wider atomizer inlet for e-liquid

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REDESIGNED STRUCTURE

Frictioned airway wall to trap condensation

Liquid silicone injection molding

FEELM 2.0 atomizer

Reinforced bottom to reduce leakage risk

Air inlet

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Efficient nicotine delivery for reduced cravings

500 puffs per AlphaPod - replaces over 2 packs of cigarettes

Draw resistance 95% similar to that of a real cigarette

1.6ml of pure vapor satisfaction in every pod

Available in concentrations of 5% and 3% nicotine

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The Evolution of User-friendliness

Fast-charging, long-lasting battery

Easy and convenient USB-C port

280 puffs per charge cycle

Fully-charged in 40 minutes

Lasts a full day with heavy use

Low battery indicator at 30% level

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Futuristic and Elegant

Crafted Intensely

Ultra-thin and sleek unibody chassis

Fidget-friendly and easy to hold

12 different metalwork and soldering processes

Ring of 64 microlights etched using diamond cutters

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Save $622 / Year with the Alpha

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Rotationally-symmetrical AlphaPod design for effortless switching

Reinforced design helps eliminate leaks and condensation

Color-coded caps to protect AlphaPods when swapping flavors

Using the Alpha

TESTING AND CERTIFICATION

The RELX Alpha has successfully passed multiple safety tests and certifications, including CE-RoHS standard.
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FAQ

Purchase
Q:
What payment methods does Relxnow accept?
A:
We accept payments made via Paypal, Visa or MasterCard credit/debit cards. We strongly recommend Paypal for faster payment experience. If you have encountered any payment issue, please contact our customer service team at support@relxtech.com
Q:
How can I refer a friend to buy RELX Alpha?How much credits do I get for each friend I refer?
A:
If you refer a smoker or a vaper friend to buy the Alpha, we’ll give your friend 10% off, and you earn a $15 store credit via email seven days after their first purchase through your unique referral link. Please note that you can get the credit only when the friends you referred are new customers on our official website.
Q:
How much money can I save by switching to RELX Alpha?
A:
If you switch to RELX Alpha directly from cigarettes, you'll save approximately US$ 622 every year (assuming you consume 1 pack of cigarettes, with each pack costing around $5).
If you switch to RELX Alpha from other popular e-cigarettes, you'll save around US$ 256 above those devices every year, assuming those devices have pods with a capacity of 0.7ml.
Q:
Can AlphaPods be refilled and reused?
A:
To ensure the quality of AlphaPods, they are for one-time use only, and are not designed for re-use. Please avoid tinkering with AlphaPods - doing so can void the warranty for the device as well.
Q:
Are AlphaPods compatible with the RELX Classic device?
A:
Due to the differing shapes, sizes, and technologies, AlphaPods are made for use only with the Alpha device.
Shipping
Q:
Which countries or regions can RELX Alpha be shipped to?
A:
RELX Alpha can be shipped globally excluding Singapore, Hong Kong(China), South Korea and Thailand, due to local regulations.
If your address is not available when checking out,please feel free to contact our customer service at support@relxtech.com
Q:
How much is the shipping fee?
A:
All orders $88 and above in value automatically qualify for free global shipping. Orders below this amount are subject to a standard shipping fee of US$ 9.99.
Q:
When will the products be shipped out?How long does it take to be delivered?
A:
All orders including Alpha starter kits and AlphaPods will be shipped out within 12 business days from the date of purchase. It takes 5-10 business days to be delivered after shipping out.
Q:
Do I need to pay customs duties for RELX Alpha?
A:
Customs duties differ across countries, and usually are the responsibility of the purchaser. However, as a RELX customer, your happiness comes first. If you encounter any customs fees, please make the payment and hold on to the receipt and proof of payment, and reach out to support@relxtech.com, and you will be reimbursed 100% for the duty paid within 15-20 business days.
Q:
How can I track my order status?
A:
You can expect to be informed via email and SMS text at two stages:
1. Post purchase, when your order is confirmed
2. After your order has been processed and is shipped out; this notice will contain your package’s tracking number
Customer Service
Q:
How can I contact the customer service?
A:
RELX Technology customer care can be reached via email at support@relxtech.com and we will reply to your email within 24 hours.
Q:
What is the warranty policy of RELX Alpha?
A:
We offer a standard 1 year warranty for any product issues. If you encounter any problems, please feel free to contact our customer service at support@relxtech.com
Q:
When can I get a refund if I cancel my order?
A:
You can contact our customer service team through support@relxtech.com to cancel your order and get our refund anytime before your orders are shipped out.
However, if your order has already been shipped, it is no longer eligible for refund unless there is a product issue.